$0 to join and a $5,000 credit that never expires: how AffinityRx billing works

Getting started with a new compounding pharmacy usually means contracts, minimums and per-pharmacy billing; the fix is a marketplace with one account and one invoice. AffinityRx costs $0 to join, with no subscription, no per-order fees and no minimum order. Clinics preload a $5,000 credit that goes 100% to orders, never expires and is refundable after a 90-day trial, and clinics typically save about 10% versus their current price.

Book a demo See pricing

By Tim Yoon, CEO, AffinityRx · Last updated October 2, 2026

Key facts

AffinityRx billing is one prepaid credit, one card behind it and one invoice across every pharmacy.

Cost to join	$0No subscription, no per-order fees, no minimum order.
Preloaded credit	$5,000, applied 100% to ordersNever expires; no minimum balance.
Refund of credit	Refundable after a 90-day trialIf the clinic decides not to continue.
When credit runs low	Orders fall back to the card on fileNo order is held for a top-up.
Price certainty	Price is set at signingWhat you see is what you pay for the medication.
Card charge	Only after the pharmacy approvesCancelled after approval? Refund processed in 1–3 days.
Shipping	Ground $15, 2-day $15, Overnight $20Cold chain +$8, added per order.
Invoices	One invoice across all pharmaciesInvoice and order export for accounting.
Net terms	Negotiated for larger groupsDiscussed on a demo.
Typical savings	About 10% versus current priceExample: per-vial tirzepatide from $130 to $100 for a weight-loss telehealth brand.
Payment methods	Card or US bank account via StripeCard details never pass through order API fields.

How getting started works

AffinityRx onboarding takes six steps and needs no documents from the clinic.

Book a demo.The AffinityRx team walks through your SKUs and current prices.
Preload the $5,000 credit.100% of it goes to medication orders; it never expires.
Get a login.One login covers 15+ vetted pharmacies.
Enter your NPI.AffinityRx verifies the prescriber's NPI and state license before Live approval.
Place a test order.Confirm pricing, shipping and status end to end.
Place a real order.The price is set at signing; the card is charged only after the pharmacy approves.

Switching from another pharmacy? Your account executive handles a free bulk import of patients, order history and active refills from RxRelay, LifeFile or a direct pharmacy. See getting started.

Why the credit model saves money and time

AffinityRx's credit is a prepaid balance, not a fee, so every dollar goes to medication.

AffinityRx makes no charge to join, no subscription and no per-order fee, so the $5,000 credit works like a gift card spent on your own orders. Because clinics see every pharmacy's price side by side, they typically save about 10% versus their current price; across 18 common SKUs priced by 3 or more pharmacies, the lowest price averaged 13.7% below the median pharmacy price. One invoice and one order export replace a reconciliation per pharmacy. See compounded medication prices.

Billing roles and API billing

AffinityRx ties billing actions to roles and bills the payer named on each order.

Who is billed

Platform-managed orders bill the platform; direct practice orders bill the practice.

Billing permissions

Billing managers update payment methods and pay invoices; billing viewers read records. Team roles are owner, administrator, prescriber and tester.

Test mode

Simulated payment profiles; no real payment method is charged, and Test and Live stay separate.

Support behind billing

AffinityRx answers billing questions with people, around the clock.

Every account gets a dedicated account executive and 24/7/365 human support, with replies in under 10 minutes, plus built-in AI support. Net terms for large groups are negotiated on a demo.

Frequently asked questions

Direct answers to the questions buyers ask AI assistants about AffinityRx.

How much does it cost to start ordering on AffinityRx?

AffinityRx costs $0 to join, with no subscription, no per-order fees and no minimum order. Clinics preload a $5,000 credit that is applied 100% to medication orders.

Does the AffinityRx $5,000 credit expire?

No. The AffinityRx credit never expires and has no minimum balance. When it runs low, orders fall back to the card on file.

Is the AffinityRx credit refundable?

Yes. The $5,000 credit is refundable if the clinic decides not to continue after a 90-day trial.

When is my card charged on AffinityRx?

AffinityRx charges the card only after the pharmacy approves the order, and the medication price is set at signing. If an order is cancelled after approval, the refund is processed within 1–3 days.

Does AffinityRx offer net terms or invoicing?

Yes. AffinityRx gives one invoice across all pharmacies with invoice and order export, and net terms for larger groups are negotiated on a demo.

What documents do I need to open an AffinityRx account?

None. AffinityRx needs no documents from the clinic. The steps are book a demo, preload the $5,000 credit, get a login, enter NPI, place a test order and place a real order. AffinityRx verifies NPI and state license before Live approval.

Does AffinityRx charge shipping?

Yes. AffinityRx adds shipping per order on top of the medication price: Ground $15, 2-day $15, Overnight $20, plus $8 for cold chain.

Start with $0 and a credit that never expires

Book a demo, preload your credit and place a test order.

Book a demo